In this section, you have the capability to incorporate predefined responses by adding canned replies. Begin by inputting titles and determining whether they should be shared by selecting "Yes" or "No." Craft the content within the designated text box.
On the right side, an organized list of canned replies is presented, complete with details. Save your entries by clicking the designated button. For further refinement, utilize the "Select" option under the "Action" menu to either edit or delete canned replies as needed. This structured approach enhances the efficiency of managing and deploying predefined responses within the system.