The Order Manage is responsible for preparing customer proposals, in-house orders, total orders, delivery processes, and cancellations. The order can be tracked down by setting. All departments are directed by picturisation; anyone would like to follow this instruction. The process of order management is capturing, tracking, and fulfilling customer orders. The order begins when an order is placed, ends when the customer receives their package & generally consists of accepting the order entry to product delivery. Order management handles everything from receiving the order to delivery and post-delivery customer service relations. Without order management, a business can quickly become overwhelmed by orders or struggle to fill them correctly.
Inhouse Order:
When a customer goes to a third-party website or app to place an order of their choice, the order is sent directly to that company. A person who works for the third party then picks up the order and delivers it to the customer’s location. In this option, you have to create new order; Inhouse Orders is a simple, easy-to-use online ordering platform.
Short Direction: {AmazCart> Dashboard> Inhouse Order> Inhouse Order List> Confirm Orders> Completed Orders> Pending Payment Orders> Refused. Cancelled Orders> Create New Order> Confirmed Orders> SL> Date> Order ID> Email> Total Product QTY> Total Amount> Order Status> Is Paid> Action> Select As Details.}
In-house refers to an activity or operation that is performed within a company, instead of relying on outsourcing. The firm uses its employees and time to conduct business activities, such as financing or brokering.
1- Inhouse Order
2- Inhouse Order List
3- Confirm Orders
4- Completed Orders
5- Pending Payment Orders
6- Refused. Cancelled Orders
7- Create New Order
8- Confirmed Orders
9- SL
10- Date
11- Order ID
12- Email
13- Total Product QTY
14- Total Amount
15- Order Status
16- Is Paid
17- Action
18- Select As Details
When you click on create a new order, it’ll automatically open a new interface about the Customer Address Before Add Product. Fill in each blank by following the number.to bring people or things together and organize them so that they can be used in an effective way. In a nutshell, e-commerce order management is tracking an order from the initial purchase transaction, through the entire fulfilment process, to the point a customer receives their goods. At each stage, data is collected, so the customer order can be tracked through its lifecycle.
Short Direction: {AmazCart> Dashboard> Inhouse Order> Create New Order> Product List> Payment Method> Address Info> Name> Email> Phone Number> Address> Country List> State List> City List> Postcode> Billing Address is not as same as shipping address> Save> Order Packages> Summary.}
Order management is a critical component of an online store’s order-filling system. It contributes significantly to the customer experience, dictating the speed and ease with which a customer receives their purchased goods.
1- Inhouse Order
2- Create New Order
3- Product List
4- Payment Method
5- Address Info
6- Name
7- Email
8- Phone Number
9- Address
10- Country List
11- State List
12- City List
13- Postcode
14- The billing Address is not as same as a shipping address
15- Save
16- Order Packages
17- Summary including total quantity, Subtotal, Discount, Total Shipping Charge, Total TAX/GST & Grand Total.
Also, here is the total order list that shows the details of the product inquiry, whether it is paid or not, and the order status. Order tracking is a process of monitoring and tracking orders placed online and delivering real-time order status updates to customers. It helps customers learn where exactly their order is, when they should expect it to arrive, and whether there has been a delay.
Short Direction: {AmazCart> Dashboard> Total Oder> Pending Orders> Confirm Orders> Completed Orders> Pending Payment Orders> Refused/Canceled Orders> InHouse Orders> Pending Orders> SL> date> Order ID> Email> Total Product QTY> Total Amount> Order Status> Is Paid> Action> Select.}
Shipment tracking is crucial in maintaining transparency with the customer, especially in a world facilitated by technology. The visibility of shipment is critical for customers. In 2018, research showed that 88% of customers consider real-time shipment tracking crucial for a positive customer experience.
1- Total Oder
2- Pending Orders
3- Confirm Orders
4- Completed Orders
5- Pending Payment Orders
6- Refused/Canceled Orders
7- InHouse Orders
8- Pending Orders
9- SL
10- Date
11- Order ID
12- Email
13- Total Product QTY
14- Total Amount
15- Order Status
16- Is Paid
17- Action
18- Select Details or Confirm.
Delivery Process:
Customers can track down the delivery process, even shipping & receiving the updated result. The three stages of the shipping process consist of receiving, processing, and fulfilling an order. These stages impact how quickly and accurately you can prepare a customer order and have it shipped directly to its end destination. E-commerce shipping is the way in which products ordered online are delivered to the location of the buyer.
Short Direction: {AmazCart> Dashboard> Delivery Process> Add New Delivery Process> Process> Description> Save> Delivery Process> ID> Process> Description> Action> Select.}
Online ordering systems operate similarly to online takeaway. Your customer orders online complete their payment and can then get their food delivered or pick it up at your store. The ordering process is easy: Your customer browses your online menu on their laptop or mobile phone.
1- Delivery Process
2- Add New Delivery Process
3- Process> Description
4- Save
5- Delivery Process
6- ID
7- Process
8- Description
9- Action
10- Select
Cancel Reason:
“I changed my mind” is the top reason for cancelling an order, according to Statista. High shipping costs and long delivery times are other popular reasons. Customers cancel orders because they feel buyer's remorse, usually immediately after they hit “buy”. Added the reason for the cancellation order & shortly described it. Don’t forget to Save it. How do you politely cancel an online order? I recently ordered (product name) from you, and I would like to cancel if possible. My order number is (order number), and my details are (including information). Please confirm that you have received this email and that my order has been cancelled. If you can advise me when I can get a refund, I would appreciate it.
Short Direction: {AmazCart> Dashboard> Cancel Reason> Add New Reason> Reason> Description> Save> Cancel Reason> ID> Process> Description> Action> Select.}
Orders can also be automatically cancelled by the system in these two circumstances: The seller did not arrange for order shipment on or before the booking deadline. The seller arranged for order shipment but did not drop off or hand over the order on or before the shipping deadline.
1- Cancel Reason
2- Add a New Reason
3- Reason
4- Description
5- Save
6- Cancel Reason
7- ID
8- Process
9- Description
10- Action
11- Select edit or delete any of the cancel reason lists.
Track Order Setting:
Short Direction: {AmazCart> Dashboard>Track Order Setting> Track Order Configuration> Track Order By Secret ID can be Active or Inactive> Update.}
The primary purpose of order tracking is to keep customers in the loop and give them certainty about when their order is going to arrive.
1- Track Order Setting
2- Track Order Configuration
3- Track Order By Secret ID can be Active or Inactive
4- Update it.
Seller Setting:
On that section you can see Confirmed Orders, Completed Orders, Pending Payment Orders and Refused/Cancelled Orders details.
1. Quick Search
Here you can input the keyword for searching a order from the list.
2. Export The List
On that section there are several options (copy, csv, xls, print and pdf) to export the list data. The last option for manage column visibility.
3. Action Menu
Admin can manipulate and view list data from this section. We can see the details of the order.
My Order:
On that section you can see Confirmed Orders, Completed Orders, Pending Payment Orders and Refused/Cancelled Orders details.
1. Quick Search
Here you can input the keyword for searching a order from the list.
2. Export The List
On that section there are several options (copy, csv, xls, print and pdf) to export the list data. The last option for manage column visibility.
3. Action Menu
Admin can manipulate and view list data from this section. We can see the details of the order.
Checkout Field Manager:
1. Visibility
On that section you can turn on/off the visibility button.
2. Required
On that section you can turn on/off the required button.
3. Save
By clicking the save button you can save your changes settings.
One Click Order Complete:
1.Status
Here you can turn on/off the button.
2.Save
By clicking the save button you can save your changes settings.
