Status:
Ticket status is each stage a ticket goes through in its cycle. The statuses that can be assigned to the ticket are New, Open, Answered, Resolved or Postponed. Automating your support ticket responses use repeatedly is a great way to boost customer satisfaction.
Short Direction: {Amazcart> Dashboard> Support Ticket> Status> Add New> Name> Status> Save> SL> Name> Status> Action> Select.}
If you want to check on the Status of your support ticket list then find the Add new form to select the Name of the status that can be active or inactive & Save it.
1- Status
2- Add a New
3- Name
4- Status
5- Save
6- SL meaning Serial Number
7- Name
8- Status
9- Action
10- Select.
